Dynamics 365 Commerce MCP Server

Connect AI agents directly to your Dynamics 365 Commerce platform for agentic commerce. This server exposes 15 standardized tools covering product discovery, cart operations, inventory lookups, and order management.

Highlights

• Search products with real-time inventory availability across stores and warehouses
• Build and manage shopping carts with automatic promotion and tax calculation
• Support both anonymous guest checkout and authenticated shoppers with saved addresses
• Apply coupons and retrieve discounts—using the same engines as your website
• Track orders across every channel: web, physical stores, call center, and agents
• Create payment links for secure, frictionless checkout
• Microsoft Entra ID authentication with role-based authorization

Once enabled on a Commerce Scale Unit, your agents execute real transactions without rebuilding commerce logic. Pricing, promotions, inventory, and order data remain unified in your existing system. Retailers can pilot on a single unit and expand to multiple channels: website, mobile app, ChatGPT, Copilot Studio, or Claude Desktop. Shoppers see a consistent experience and unified order history regardless of where they shop.