Outset

Outset transforms how teams gather customer and user insights by replacing traditional research workflows with AI-moderated interviews. Instead of scheduling sessions one at a time, researchers can launch hundreds of parallel conversations across global participant pools spanning 85+ countries.

Highlights

• Conduct simultaneous interviews in video, voice, or text with AI dynamically adapting questions based on responses
• Access 1.1+ billion potential participants for recruitment without managing panels yourself
• Generate automated summaries, thematic analysis, highlight reels, and presentation-ready reports instantly
• Supports multiple languages and captures both verbal and visual behavioral cues
• Trusted by Microsoft, HubSpot, Nestlé, and dozens of enterprise teams across consumer, healthcare, and software industries

The platform accelerates insight discovery from weeks to hours, making it practical for teams that run frequent studies or need rapid iteration cycles. Pricing is custom based on interview volume and participant access tier.