Crisp MCP Server

Crisp is a customer communication and support platform that handles messaging, live chat, ticketing, and team collaboration. The Crisp MCP Server bridges AI agents directly into your workspace, allowing them to read conversation history, modify support tickets, check operator status, and execute other workspace operations programmatically.

Highlights

• Read and write access to conversations and workspace data
• Query operator availability and manage support team status
• Automate routine support tasks through AI agent integration
• Bearer token authentication for secure workspace access
• Streamable HTTP transport for real-time integration

This server is designed for support teams that want to embed AI agents into their Crisp infrastructure. Setup involves adding the server to your MCP client with the Crisp API endpoint and providing workspace credentials. Once connected, agents can autonomously handle customer inquiries, route tickets, and gather support metrics from your team's communication hub.