Vapi

Vapi brings conversational voice AI to business operations without requiring teams to build infrastructure from scratch. The platform handles the complexity of voice interactions—from AI orchestration to call routing and data integration.

Highlights

• API-first design with pre-built connectors to OpenAI, Anthropic, 11 Labs, and enterprise CRMs
• Real-time call monitoring and analytics with per-conversation tracking
• Built-in guardrails to prevent AI hallucinations and maintain conversation quality
• SOC 2, HIPAA, and PCI compliance for regulated industries
• Handles appointment scheduling, lead qualification, and customer support workflows

Vapi targets companies handling thousands of customer interactions monthly who need a fully managed solution rather than assembling voice AI from components. Pricing follows an enterprise contact model with dedicated infrastructure and support.