Tiledesk

Tiledesk empowers teams to create intelligent agents that handle customer support, sales, and operational workflows at scale. The platform combines agentic AI with practical automation, letting you design complex conversation flows visually, integrate knowledge bases with retrieval-augmented generation, and seamlessly handoff to human agents when needed.

Highlights

• Deploy agents across web, WhatsApp, voice, SMS, email, and social channels from one interface
• Visual flow builder and prompt chain orchestration—no coding required
• Built-in knowledge base with hybrid search and RAG for accurate, context-aware responses
• Escalate to human agents mid-conversation while preserving full context
• Schedule appointments, qualify leads, and handle common tasks autonomously
• Self-hosted option available with full open-source transparency

Ideal for customer-facing businesses, support teams, and enterprises automating high-volume workflows. Start free for 14 days with no credit card, then choose paid tiers as you scale.