KNO

KNO brings intelligent question-answering directly into your Slack workspace, letting team members and customers get instant answers without leaving the chat. It combines broad knowledge with your organization's custom documentation to provide contextual responses tailored to your business.

Highlights

• Trained on 800GB of information via GPT-3, with options to add custom training data
• Seamlessly escalates complex inquiries to human agents when needed
• Privacy-respecting: user queries are not tied to personal identities
• Three-step setup within Slack with no complex configuration
• High engagement: 86%+ retention among monthly active users

Teams across support, sales, operations, and customer service use KNO to reduce response time and support ticket volume. The tool is completely free to use, making it accessible for organizations of any size looking to streamline their internal and external communication channels.