Kodif

Kodif brings genuine AI automation to customer support by handling the full resolution cycle rather than just providing answers. The platform deploys three specialized agents that tackle different customer needs simultaneously.

Highlights

• Resolves refunds, returns, and order issues end-to-end without escalation
• Stops subscription cancellations by offering alternatives like pauses or discounts in real-time
• Answers presale questions and recommends products to increase revenue
• Works across email, chat, SMS, and social media from a single interface
• Lets support teams write policies in plain English without requiring code

Built specifically for ecommerce businesses that receive high volumes of routine support requests, Kodif reduces resolution time while keeping customers happy. The system automatically improves by learning from detected errors, continuously refining its policies. Pricing is custom based on your business size and needs.