Brainfish
AI agents that handle customer support across all your channels
Brainfish is an enterprise platform that brings AI-powered support automation to B2B companies handling multiple communication channels. Rather than replacing support staff entirely, it acts as a force multiplier, handling routine inquiries and deflecting ticket volume.
Highlights
- Integrates with your existing stack: Zendesk, Intercom, Notion, Google Drive, and other knowledge repositories
- Context-aware personalization: responses adapt based on customer plan, role, region, and account health signals
- Multi-channel orchestration: manages conversations across chat, email, Slack, and embedded widgets from one system
- Built-in performance tracking: measures resolution rates, deflection metrics, customer satisfaction, and team efficiency gains
- Enterprise-grade security: SOC 2 Type II certified, GDPR compliant, regional data hosting, and SSO/SAML support
The platform targets B2B SaaS and software companies where support scaling is a growth bottleneck. Deployment is custom and quotes depend on volume and feature scope, making it best suited for mid-market and enterprise buyers.
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