Yuma

Managing customer support scales linearly with volume: more customers means more team members. Yuma breaks that pattern by automating entire support workflows. Deploy specialized AI agents for shipping issues, sales recommendations, social media responses, and live chat—each one takes actual steps in your systems and learns from your brand guidelines and product knowledge.

Highlights

• Processes refunds, handles returns, and manages subscription changes without human intervention
• Integrates natively with Shopify, Gorgias, Zendesk, Kustomer, and Salesforce
• Takes real actions in external systems—doesn't just draft responses for humans to execute
• Proven across brands from emerging shops to established players like Glossier
• White-glove onboarding included; you pay per ticket successfully resolved

Built for ecommerce teams tired of hiring for volume. Whether you're a growing shop or an established brand, Yuma lets support scale with revenue, not headcount.